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Privacy Policy

PRIVACY POLICY

1. Basic policy

Aoki Technical Laboratory Co., Ltd. (hereafter “Aoki”) recognizes the importance of personal information and complies with the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Law"), and has also established the following privacy policy to ensure the appropriate handling of customer information.

2. Items of acquired personal information

Aoki may acquire the following information:

  • Name, street address, telephone number, email address
  • Information entered in the inquiry form

3. Purpose of use

Aoki uses the acquired personal information for the following purposes:

  • Provision and operation of services
  • Responding to inquiries (including verification of identity)
  • Contacting customers as necessary regarding maintenance, important notifications, etc.
  • Identification of customers who have violated terms of use and refusal of use for fraudulent or improper purposes

4. Measures to ensure secure management of personal information

Aoki takes necessary and appropriate measures to prevent the leakage, loss or damage of personal information and to ensure the secure management of such information.

  • Organizational measures: Appointment of a personal information management officer, establishment of internal rules
  • Personnel measures: Regular education and training for employees
  • Physical and technical measures: Access restrictions, deployment of antivirus software

5.  Provision to third parties

Aoki does not disclose personal information to third parties without obtaining the prior consent of the person concerned, except in the following cases:

  • When required by law
    When disclosure is necessary to protect a person's life, body, or property
  • When disclosure is necessary to improve public health or support the sound development of children

6. Disclosure, correction, suspension of use, etc. of personal information

To request disclosure, correction, addition, deletion, or suspension of use of personal information, please contact Aoki through the telephone number detailed below.
 Aoki will respond promptly after verifying the identity of the person making the request.

7. Revision of this Privacy Policy

Aoki may review this policy as appropriate and revise it without notice in line with the enactment or amendment of laws and regulations etc. Any changes will take effect from the time the revised policy is posted on Aoki’s website.

For inquiries about personal information, call:

Aoki Technical Laboratory, Inc.　Telephone: 0268-82-3015[J1.1] (main line)